Aramex lost multiple shipments in several months. Contacting them is a waste of time. I spent many hours over the phone with them with no help at all.
Customer support is horrible and not helping or replying most of the time. Customer support keeps promising to call me tomorrow, but never calls, and they repeated this promise too many times. They offer no consolidation of packages to maximize their profits.
I have dealt many shipping companies and these guys are the worst in every department.
At one point of time, the agent hanged up the phone on me, and I wasn't even rude. They keep putting me on hold for over 10 minutes at a time.
I don't recommend their services to anyone.
Product or Service Mentioned:
Shop And Ship Delivery Service.
Reason of review: Poor customer service.